Has established a set of perfect strong customer service system, to provide users with timely, efficient, professional, standardized services. At present, the formation of Shenzhen as the main service branches throughout the country, to solve the user problems encountered in the first time, to provide support for the user.
1) 1 years of hardware maintenance;
2) 1 years of software upgrades;
3) 1 years of on-site support, non product problems on-site service 3 times;
4) 7 days *8 hours of telephone technical support, 4 hours in response, 7 days *24 hours E-mail technical support.
Set up a good service brand image, with high quality products and perfect after-sales service to win customers' satisfaction is our service tenet.